Frequently asked questions
customers service
SahelGo store customer service is available during official working hours from 9 AM to 11 PM Algeria time, daily.
technical support
At SahelGO store we provide the best customer service, in terms of quality, price and guarantee.
Therefore, if you encounter a specific problem with your subscription, please contact technical support and the product will be replaced or repaired during official working hours.
Delivery duration?
Products in the SahelGO store after payment are delivered automatically, but sometimes it needs to be delivered manually.
Delivery of orders depends on the type of subscription and usually does not exceed 8 hours during working hours.
What are the working hours?
Working hours are from 08:00 Am to 23:00 Pm Algeria time, and some orders begin to be executed from 12:00 am Algeria time.
Execution of orders
We try to fulfill orders as quickly as possible after your purchase has been made.
Customer orders are executed during official business hours.
But there are some subscriptions that are completed after a request from the customer, which takes more time than expected.
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